Phone: 301-447-5377
Fax: 301-447-5252
The mission of Mount St. Mary’s University’s Campus Environment team is to enhance the quality of campus life by creating and maintaining a safe, welcoming and well-maintained environment.
We are committed to upholding the highest standards of safety, cleanliness and maintenance, while fostering a culture of exceptional customer service and operational effectiveness. By prioritizing safety and excellence in service, we support the university’s mission of fostering ethical leadership, lifelong learning and service to others.
Snow removal is performed in a progressive manner that ensures emergency routes and access to essential services are maintained. The Mount’s Emergency Operations Center will monitor and adjust specific snow removal requirements as needed to meet operational needs.
Keep in mind that several operations will be occurring at the same time. View the paths that will be cleared on the snow removal map.
On occasion, you may find the need to contact Campus Environment regarding a maintenance or custodial need in your area. Our work order system, FMX, is the tool you can use to place your work order.
Please approach the lead/dean of your department about a concern to be sure the issue has not already been reported.
Visit msmary.gofmx.com. Contact April Hewitt for log-on information at x5438.
The FMX system is designed to be user-friendly with simple drop-down choices. The departments that can be accessed for service are:
There are required fields to complete on the form such as your building, room number, and contact information. We will take care of assigning your request to the proper department/staff person. If you need your request to be completed by a certain date, you may request that as well and we will do our best to accommodate. You will receive email updates as your work order has responses or is resolved.