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Alumni Engagement-Phonathon Caller

Job Description

Phonathon callers will contact alumni, parents and friends-prospects, of the Mount through phone and written communications. Callers will work to build a rapport with the prospect, update any outdated contact information, answer questions, and most importantly educate prospects about the Mount Annual Fund and the importance of supporting the university through monetary donations. Callers should be active listeners and be able to respond appropriately and sympathetically. It is crucial that students maintain discretion since they will be handling confidential information.

Requirements

  • Able to articulate clearly with good communication skills.
  • Reliable and trustworthy.
  • Comfortable on the phone speaking with strangers.
  • Personable and friendly.
  • Available to work at least two shifts a week.

Benefits

  • High paying job on campus because of opportunities for bonuses and incentives each semester.
  • Flexible schedule based off of availability (with ample notice and communication).
  • Work on campus and get off all university breaks.
  • Work with your peers in a comfortable environment.
  • Build your resume and skill set, including communication, negotiation and cold calling.
  • Opportunities for advancement - experienced students can work as Student Managers.

Schedule

We will be calling alumni a maximum four days a week, calling Monday, Tuesday, Wednesday and Thursday. Each student must work at least two shifts a week and may not exceed nine hours a week. The calling schedule is as follows:

  • Monday 6-9 p.m.
  • Tuesday 6-9 p.m.
  • Wednesday 5-8 p.m.
  • Thursday 6-9 p.m.
  • Exception being Feb. 20: 6-9 p.m.

Salary

Maryland Minimum Wage: $11.75/per hour.

Contact

Bradley Heavner
Alumni Engagement Program Coordinator

How to Apply

To submit your application, download the student employment application and complete it using Adobe Reader. If you don't have Adobe Reader, you can download it for free. When you're finished completing the form be sure to save the file with your name and email it where directed.

  1. Download and complete the Student Employment Application >.
  2. Email your application and Work-Study Award Certificate to the hiring manager (Bradley Heavner) and the Human Resources Office.
Submit your application and Work-Study Award Certificate.

Please reach out to us with any questions you have about the Mount through our contact form.

Contact HR