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Institutional Effectiveness

Our Plan for Administrative Departments

Mount St. Mary's University's Administration's Institutional Effectiveness Plan consists of annual and five year review documents.

"Institutional Effectiveness" can be understood in terms of the following question: “are we effectively fulfilling our University mission?” This question, in turn, requires us to address a series of questions:

  • Do we accomplish what we intend to accomplish?

  • What is the evidence to support our success?

  • How is our University improving based on our findings?

Five Year Review

Mount St. Mary’s University formally began the Institutional Effectiveness Five Year Review for administrative offices during the 2005-2006 academic year. The process of examining the on-going administrative operation has been refined and expanded since its inception. The Plan itself has undergone several revisions in order to increase its clarity to users. In 2008, an ad-hoc committee of eight members of the administration was established by the vice-presidents of academic and university affairs to broaden the outreach and understanding of the institutional effectiveness process. This committee also works to improve the review process.

Five Year Review Document  (.pdf) >
Form to assist in tracking goals & objectives (SharePoint) >

Departmental Review Schedule

Review Year 2017-2018

  • Campus Activities
  • The National Shrine Grotto Office
  • Phillips Library
  • Health Services
  • Learning Services
  • Residence Life

Review Year 2018-2019

  • Accounting and Finance
  • Alumni Engagement
  • Campus Recreation
  • Conferences & Special Programs
  • Counseling Services
  • Office of Institutional Research

Review Year 2019-2020

  • Admissions
  • Career Center
  • Development (fundraising activities)
  • Human Resources
  • Information Technology
  • Public Safety

Review Year 2020-2021

  • Athletics
  • Campus Ministry
  • Center for Student Diversity
  • Continuing Studies (administrative functions)
  • Development 
  • Marketing

Review Year 2021-2022

  • Office of Financial Aid
  • Office of the Registrar
  • Outdoor Adventure Office
  • Office of Social Justice