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Web Services

About Web Services

The Web Services team at Mount St. Mary's University is responsible for providing the university community with the following services:

  • Management of the university's flagship website, msmary.edu, along with several subdomains.
  • Training on Cascade, the university's content management system.
  • Training on web content management and accessibility best practices.
  • Maintaining and updating web content.
  • Creating new pages.
  • Management of the university's web calendar.
  • Management of the university's web directory.
  • Management of the Jotform form system.
  • Establishing and updating standards for any site associated with the university.

Website User Survey

We’re improving the Mount’s website to better support people like you. This survey takes ~3–5 minutes and will help us understand what matters most to you and how the website can improve.

Take the Survey

Work with Web Services

Choose one of the following options to start working with Web Services.

  • Request an Update

    Includes minor text edits, pdf updates, directory edits and link updates.

    Request an Update

  • Start a Project

    Includes requests for major content updates or new pages.

    Start a Project

  • Become an Editor

    Becoming an editor allows those who would like more control over when updates are completed. Access may be provided after an onboarding.

    Become an Editor

FAQs

What sites are managed by Web Services?

The following sites and subdomains are managed by web services:

Please note, the following sites are not under web services management:

  • catalog.msmary.edu – please contact the Office of the Registrar
  • libguides.msmary.edu/phillipslibrary – please contact the Phillips Library
  • mountathletics.com – please contact the Department of Athletics
  • msmu.bncollege.com/shop/msmu/home – please contact the Bookstore
  • nsgrotto.org – please contact the National Shrine Grotto

How can I request a content update?

Employees may submit requests for routine content updates through the marketing and communications request form.

How can I request a new page or pages?

Please complete the marketing and communications request form and someone from Web Services will follow up with you to learn more about the project. Depending on the scope of the project, it may be requested that a member of your department or office be responsible for content updates after the page(s) are published.

What's the process for larger projects, either new pages or significant revisions?

Web Services will work with you through the following process:

  • Submission - Submit a request through our marketing and communications request form with the general scope of your request. Initial content may be provided during this time but is not required.
  • Planning Phase - A member of the Web Services team will work with you to create a clear timeline based on your project goals.
  • Content Preparation - Please prepare your first draft and send to your point of contact on the Web Services team.
  • Review - The Web Services team will provide a draft for edits. Once edits are made the Web Services team will provide another draft for review. This process will continue until the project is approved.
  • Publishing - Once approved, the project will be published.
  • Onboarding - If required, a member of the Web Services team will schedule an onboarding session so a member of the department or office requesting the project can be trained on how to make content updates and submit workflows for approval. This person must be approved by someone at a minimum of department chair or director level.

How can I request access to become a content editor?

Please submit a request for an onboarding by emailing webmaster@msmary.edu and a member of the Web Services team will contact you to schedule an onboarding.

How do I reset my password?

If you need to reset your password, please contact Associate Director of Web Strategy Joe Paciella.