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Visitor Policies

1. Only visitors with official university business are permitted on university campuses. A visitor is defined as anyone who is not a current student, seminarian or employee. Official university business usually involves an invitation to come to campus. Examples of visitors include but are not limited to: prospective students and families, alumni, contractors, vendors, delivery persons, guest speakers, event attendees, prospective employees, invited guests, invited family members, and wedding parties. For the National Shrine Grotto, see the section below on the National Shrine Grotto.

2. Visitors are not allowed on campus if in the last 14 days they have:

  • Tested positive for COVID-19 or
  • Been in close contact with a confirmed or probably case of COVD-19 or
  • Returned from international travel in the last 14 days
  • Been in a state that has a 10% or higher positivity rate in accordance with Maryland guidelines or
  • If they currently have one or more COVID-19 symptoms that are not attributable to another medical condition.

3. Visitors with official business must register upon arrival.

  • Visitors to the Main Campus will check in at the Public Safety Office. Visitors to the ARCC will check in at the reception desk just inside the main doors of the ARCC. See the Frederick Campus section below for Frederick Campus visitors.
  • Each visitor must complete the Visitor Health Survey (online or on paper). The survey must be on the day the visitor is on campus. No one with a “Yes” response to any of the survey questions is allowed on campus.
    Complete the form: English version | Spanish version
  • Each visitor must have their temperature taken at check in with a no-touch temperature reader. No one with a temperature of 100.4 F degrees or higher is allowed on campus.
  • The check-in agent will verify that the visitor has a host who is expecting them by checking the visitor list for that day. If not on the list, the visitor or Public Safety must contact their host to so that the host can verify that the visitor has business on campus.
  • Visitors will be given a stick-on name tag with the date to indicate that they have been cleared to be on campus.
  • Prospective Students and their families will be checked-in by the Admissions Office rather than Public Safety. Admissions Office staff will instruct prospective students and family members upon their arrival to fill out the Visitor Health Survey (either online or paper) if they have not already done so and will take temperatures. They will be given a stick-on name tag with the date to indicate that they have been cleared to be on campus.
  • Attendees for weddings on campus will be checked-in by Campus Ministry staff rather than Public Safety. Campus Ministry staff will instruct attendees upon their arrival to fill out the Visitor Health Survey (either online or paper) if they have not already done so and will take temperatures.
  • Visitors wishing to attend the weekend mass in the IC Chapel will follow a different procedure to be determined.

4. Visitors with official business must abide by the following practices while on campus:

  • Wear a face mask/covering when in the presence of others and when indoors.
  • Practice physical distancing by staying at least 6 feet (about 2 arm’s length) from other people at all times.
  • Physically wear/display visitor identification at all times while on campus.
  • Do not gather in groups. Stay out of crowded places and avoid large gatherings.
  • Wash hands often with soap and water for at least 20 seconds. If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol.
  • Visitors are not permitted to eat at the Patriot Hall Dining Center.
  • Visitors may only enter buildings necessary for their “official business”, following all signs indicating entrance and exit.
  • Follow all other Mount Safe procedures as required by the University.

NOTE: Violation of these guidelines may result in the immediate revocation of campus access privileges.

5. Employees and students are required to register their invited visitors with Public Safety using the online Invited Visitor form.

The form will ask for the Visitors’ names (or company or group name), number in party, dates of visit, host name, host office or department and host phone number. If a visitor arrives and is not on the list for that day, the Public Safety dispatcher or the visitor will contact their host to confirm that they have official business on campus. Hosts are responsible for informing invited visitors of the check-in procedure.

Additional Procedures

Vendors / Delivery

Deliveries must be delivered to each office’s designated receiving area. Delivery personnel must adhere to the Mount Safe Visitors Policies while on campus. Offices should check with each vendor to see what their protocols are for their delivery people. If their daily protocols are equivalent to ours, then delivery people do not need to go through the Mount Save Visitor protocols.

MSMU Contracted Partners

(Aramark employees, Barnes & Noble employees, any long-term vendor contracted by MSMU)

MSMU contracted vendors are required to comply with all Mount Safe policies and guidelines as directed by the University. Daily health surveys and temperature checks must be logged for each contractor employee and maintained on file or sent to their campus Human Resource representative. The vendor is required to notify MSMU HR department in the event of a COVID-19 suspected or positive case as well as to adhere to all contact tracing protocols.

Data Management and Security

  • Public Safety will retain all paper copies of the health survey for 1 year in a secure location.
  • ASPIRE Office or ITSC will maintain the digital health surveys for 1 year in a secure environment.

Frederick Campus Protocols

Mount St. Mary’s University Frederick Campus visitors are limited to those with official University business. All visitors to the Frederick campus are required to practice the following Mount Safe Practices.

Visitors with official business must register upon arrival.

  • Visitors press the video/speaker button located to the right of the front door to speak with Mount personnel for specific instructions before being allowed into the building. A face mask/covering must be worn at all times in the building.
  • Visitors must proceed directly to the front desk to register.
    • Each visitor must complete the Visitor Health Survey (online or on paper). The survey must be completed on the day the visitor is on campus. No one with a “Yes” response to any of the survey questions is allowed on campus.
    • Each visitor must have their temperature taken at check in with a no-touch temperature reader. No one with a temperature of 100.4 F degrees or higher is allowed on campus.
    • The check-in agent will verify that the visitor has a host who is expecting them.
    • Visitors will be given a stick-on name tag with the date to indicate that they have been cleared to be on campus.

Visitors with official business must abide by the following practices while on campus:

  1. Wear a face mask/covering while indoors and outdoors when in the presence of others.
  2. Practice social/physical distancing by staying at least 6 feet (about 2 arm’s length) from other people at all times.
  3. Physically wear/display either Mount ID or visitor’s nametag at all times while on campus.
  4. Visitors must be escorted by their host throughout the building.
  5. Visitors will enter/exit the building through the main front entrance only. In an emergency, back entrances can be utilized.
  6. Do not gather in groups. Stay out of crowded places and avoid large gatherings.
  7. Wash hands often with soap and water for at least 20 seconds. If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol.
  8. Eating on campus is prohibited. Drinking is allowed.
  9. Holding open or propping the door open for others is NOT allowed – each person must swipe their card for entry.

NOTE: Violation of these guidelines may result in the immediate revocation of campus access privileges and would result in cancellation of the remaining time on the group’s contract.

National Shrine Grotto

The National Shrine Grotto follows the directives and guidelines set forth by the State of Maryland, Frederick County and the University. Uninvited visitors to the Grotto are welcome during operating hours.

  • The National Shrine Grotto is limiting visitors to 500 people to facilitate physical distancing.
  • Following 6 foot distancing requirements, the Grotto Amphitheater can hold 350 people and an additional 150 people are permitted on the grounds.
  • Visitors are required to wear face masks/coverings while on the property and to observe 6 foot physical distancing protocols (except within family units).
  • There is one entrance to the National Shrine Grotto. All other entrances are barricaded and monitored.
  • Visitors to St. Bernadette Shoppe are limited to 10 at a time and face masks/coverings and social distancing are required consistent with State mandates.
  • Signage is posted requesting visitors not to enter the grounds if they have COVID-19 symptoms or are COVID-19 positive and to observe social distancing (except within family units).